SMS Privacy Policy – HERA Goddess

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UNLEASH YOUR INNER GODDESS

UNLEASH YOUR INNER GODDESS

UNLEASH YOUR INNER GODDESS

HERA Goddess SMS Privacy Policy

At HERA Goddess, your privacy is important to us. This SMS Privacy Policy explains how we collect, use, and protect your information when you sign up to receive text messages from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect your mobile phone number and any other information you provide, such as your name or preferences.

2. How We Use Your Information

We use your mobile number to send you updates, promotions, order notifications, and other relevant messages related to HERA Goddess. Message frequency varies. Message and data rates may apply.

3. Opting Out

You can opt out of our SMS program at any time by replying “STOP” to any message. You may also reply “HELP” for more information.

4. Sharing Your Information

We do not share, sell, rent, or trade your mobile number or personal information with third parties for marketing purposes.

5. Data Security

We take appropriate technical and organizational measures to safeguard your information and protect it from unauthorized access, disclosure, or misuse.

6. Changes to This Policy

We may update this policy occasionally. If we make material changes, we’ll notify you via SMS or update it on our website.

7. Contact Us

If you have questions about this SMS Privacy Policy, contact us at:

HERA Goddess Inc.

Email: hello@heragoddess.com

Website: www.heragoddess.com

Heavenly Hydration

HERA Goddess Product Academy

HERA Goddess Product Academy

Retail Pricing Sheet

Retail Pricing Sheet

THE WINK PACKAGE - Try Me Kit*

THE WINK PACKAGE - Try Me Kit*

THE WINK PACKAGE - Try Me Kit*

THE LILAC PACKAGE

THE LILAC PACKAGE

THE LILAC PACKAGE

Refund Policy

At HERA Goddess we appreciate your business and stand behind the quality of our products. If you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS:

All returns must be postmarked within ten (10) days of the purchase date to receive store credit.

RETURN PROCESS:

To return an item, please email customer service at hello@hera-goddess.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging with the return form provided. Mail your return to the following address:

HERA Goddess
Attn: Returns
RMA #
276 E Kiowa Ave
Ste 200
Elizabeth, CO 80107
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS:

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow seven (7) days from the receipt of your item to process your store credit or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS:

For defective or damaged products, please reach us at the contact details below to arrange a refund or exchange.

Please Note:

We will gladly replace any damaged or defective item immediately, and will cover the cost of shipping the faulty product back to us. Please email customer service as soon as possible to hello@hera-goddess.com or call us at (720) 576-0970 in the event you receive damaged or incorrect products.
To return a product for store credit or exchange, please send an email to hello@hera-goddess.com to notify us of your intent to return an item or items. Please include your name, the items you plan to return, your order number, and the reason for the return. We will give store credit for qualifying returns to your account. Once the product is received, please allow up to 5-7 business days for store credit to go into effect. Original shipping charges will not be refunded.
HERA Goddess can only issue store credit or exchanges for items purchased on http:/www.hera-goddess.com. Product purchased from any of our salon partners should be returned to the salon per their returns and exchanges policy.

QUESTIONS:

If you have any questions concerning our return policy, please contact us at:

(720) 576-0970

Hello@hera-goddess.com

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